Gasape | Privacy Policy

Privacy Policy

Gasape SN built the Gasape app as an Ad Supported app. This service is provided by Gasape SN at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Gasape unless otherwise defined in this Privacy Policy.

Who we are

Gasape SN Ltd is a limited liability company, registered in the Republic of Burundi under registration number HE 256933, having its registered office at Ndamama House, Bujumbura - Burundi. If you have any questions, comments and/or requests regarding this privacy policy or wish to obtain more details in relation to the personal data we process about you, please contact us by sending an email to help@gasape.com.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Names, Phone number, E-mail. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app

How we collect your personal data

We obtain your personal data mainly through any information you provide directly to us through our Website. Below is a list of ways we collect your personal data:

when you visit and/or use our Website or Mobile Apps;
when you complete our registration form,
when you post materials or upload content;
when you take part in surveys or report a problem with our Website; or
when you contact with us via email, post or other ways of communication.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Personal data that we collect and process

We will collect different categories of personal data from you depending on your level of interaction with our Website. We will limit the collection and processing of information to information necessary to achieve one or more of our legitimate purposes as identified in this privacy policy.

Personal data we collect and process from Browsers
1. Technical Data, including your Internet Protocol (IP) address, your browser type and version, time zone setting and location, browser plug-in types and versions, smart device information, mobile phone network information, operating system and platform and other technology on the devices you use to access this Website;
2. Usage Data, including your communication preferences and information about how you use our Website including the services you viewed or searched for, page response times, download errors, length and number of visits and page interaction information (such as scrolling, clicks and mouse-overs) as well as the links you clicked on or used.
3. User Submitted Data, including data collected for a specific function, for instance a contest or a survey; and
4. Consents, including any permissions, consents or preferences that you give to the Website.
Personal data we collect and process from Members
1. All personal data we collect from Browsers, set out in paragraph 4(a) above;
2. Identity and Contact Data, including username or similar identifier, password and email address. We may also collect a Member's photo or video, if such is uploaded to a Member's profile;
3. User Submitted Data, including data collected at your discretion for a specific function, for instance your username and password, your interests, preferences, feedback and survey responses, or any text, images, videos, blog posts, forum comments or other content or media you choose to upload on the Website;
4. Marketing Data, including preferences in receiving marketing from us and third-parties; and
5. Communications, including information on how and what methods we use in order to communicate with you through electronic and verbal correspondence.
Personal data we collect and process from Partners
1. Technical Data, including your Internet Protocol (IP) address;
2. Identity and Contact Data, including username or similar identifier, password and email address;
3. Financial Data, including selected Payment method and Payment Info;
4. User Submitted Data, including data collected at your discretion for a specific function, for instance your contact information, address.

We may also collect, use and share aggregated data such as statistical or demographic data for the purpose of customizing our marketing efforts or the use of our Website. Aggregated data may be derived from your personal data but is not considered personal data as this data does not directly or indirectly reveal your identity. For instance, we may aggregate your Usage Data to calculate the percentage of users accessing a specific Website feature, to generate statistics about our users, to calculate ad impressions served or clicked on, or to publish visitor demographics. If we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we will treat the combined data as personal data which shall be used in accordance with this privacy policy.

Why we need your personal data and how we use it

We will only use and share your personal information where it is necessary for us to provide you with our lawful services in accordance with this privacy policy. We would like to ensure that you fully understand why your information may be used.

We will most commonly use your personal data in the following circumstances:

where we need to perform our services to you, as necessary in accordance with our Website's Terms of Use;
where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests;
where we need to comply with a legal obligation; and/or
where you have given us your consent.

Below, we describe these circumstances in further detail.

1. Performance of our services to you
  1. Provision of services (Members Only)
    
    We may collect and process your personal data where it is necessary in order to present our Website and its contents to you, including any interactive features on our Website and to provide you with information or services that you request from us.
    
    Please note that if you do not agree to provide us with the requested information, it may not be possible for us to continue to operate your account and/or provide you with the services we provide to our Members.
  2. Customer management (Members Only)
    
    We may collect and process your personal data where it is necessary in order to manage a Member's account, to provide customer support and notices to Members about their account and subscription, including expiration and renewal notices, and notices about changes to our Website or any services we offer or provide through it.
2. Legitimate interests
  1. Customization of content (Members Only)
    
    We may collect and process your personal data where it is necessary in order to perform research and analysis about your use or, or interest in, our Website content and/or services, so as to develop and display content and advertising tailored to your interests on our Website.
  2. Analytics
    
    We may collect and process your personal data where it is necessary in order to determine whether users of the Website are unique, or whether the same user is using the Website on multiple occasions, and to monitor aggregate metrics such as total number of visitors, pages viewed and demographic patterns.
  3. Functionality and security
    
    We may collect and process your personal data where it is necessary in order to diagnose or fix technology problems, and to detect, prevent and respond to actual or potential fraud, illegal activities, or intellectual property infringement.
  4. Other legitimate interests
    
    In addition to the above, we may process your data, to the extent required for our business needs in order to:
    1. develop new services on our Website as well as analyze and target new markets;
    2. protect our legal rights and interests (including legal claims and preparing our defense in litigation);
    3. monitor, maintain and improve internal business processes, information and data, technology and communication solutions and services;
    4. ensure network information security, including monitoring Browsers' and Users' access to our information technology for the purpose of preventing cyber-attacks, unauthorized use of Website and prevention or detection of crime;
    5. send you relevant marketing information (including details of other services provided by us which we believe may be of interest to you), but only where you are a Member of the Website;
    6. monitor the performance and effectiveness of our services and the Website; and
    7. assess the quality of our customer services.
3. For compliance with legal obligations
  
  When you visit and/or use and/or register in our Website (and throughout your relationship with us), we are required to comply with certain legal and regulatory obligations which may involve the processing of your personal data. This may include processing to:
  1. perform checks and comply with laws relating to fraud;
  2. identify other infringements of our Terms of Use; and
  3. manage contentious regulatory matters, investigations and litigation.
4. You have provided your consent
  
  We will only ask for your consent when we wish to provide marketing information to you in relation to our services which we believe may be of interest and of benefit to you, but only where you are a Browser.
  
  You have the right to revoke your consent at any time. However, any processing of personal data prior to the receipt of your revocation will not be affected.

How to access or modify your personal data

We remain dedicated to the protection of your personal data and we want to be clear about the type of information collected, helping you make choices about your privacy. You may:

access/modify/control the information provided during registration and who you disclose the information to through social networks, comments and PMs on the Website - – please refer to the profile editing page https://www.gasape.com/setting/general-setting;
choose whether your profile/uploaded content is visible to everyone, or for Members or for friends only https://www.gasape.com/setting/privacy-setting;
block cookies, including cookies associated with our services, by activating or deactivating the related cookies on your browser. Please note, however, that if you choose to disable all cookies (including essential cookies) you may not be able to access all or part of our Website;

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security of your personal data

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

We take appropriate security measures (including physical, electronic and procedural measures) to safeguard your personal data from unauthorized access and disclosure. For instance, only authorized employees are permitted to access personal data, and they may do so only for permitted business functions.

In addition, we use encryption in the transmission of your personal data between your system and ours, and we use firewalls to help prevent unauthorized persons from gaining access to your personal data.

However, please be advised that we cannot fully eliminate security risks associated with the storage and transmission of personal data as we cannot guarantee that our security measures will prevent third-party hackers from illegally obtaining this information.

You are responsible for maintaining the secrecy of your unique password and account information at all times. We are not responsible for circumventions of any privacy settings or security measures contained on the Website.

How long we keep your personal data for

We will only keep your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect of our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Where we no longer need to process your personal data for purposes set out in this privacy policy, we will delete your personal data from our systems. However, we may keep your data for longer if we cannot delete it for legal, regulatory or technical reasons. If we do, we will make sure that your privacy is protected and that your data are only used for those purposes.

If you have questions about our data retention practices, please contact us electronically by sending as an email at help@gasape.com.

Your data protection rights

We want to make sure you are aware of your rights in relation to the personal data we process about you. We have described those rights and the circumstances in which they apply further below.

Access: This enables you to get access or receive a copy of the personal data that we hold about you and to check that we are lawfully processing it.
Correction: If you believe that any of the information that we hold about you is inaccurate or incomplete, you have a right to request that we correct the inaccurate personal information.
Erasure: You may request that we delete your personal information if you believe that:
1. we no longer need to process your information for the purposes for which it was provided;
2. we have requested your permission to process your personal information and you wish to withdraw your consent; or
3. we are not using your information in a lawful manner.
As a result of deleting your personal information, you will lose access to most of our services.
Right to object: You have the right to object to the processing of your personal data where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground. If you exercise your right to object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedom or for the establishment, exercise and defense of legal claims.

If you object to processing for direct marketing purposes, then we shall stop the processing of your personal data for such purposes.

Depending on the circumstances, we may need to restrict or cease processing your personal data altogether or, where requested, delete your personal data. Please note that if you object us processing your personal data, we may have to suspend the services we provide to you.
Restriction: You have the right to request the restriction of processing of your personal data. This enables you to ask us to restrict the processing of your personal data if:
1. it is not accurate; or
2. it has been used unlawfully but you do not want us to delete it; or
3. it is not relevant any more, but you want us to keep it for use in possible legal claims; or
4. you have already asked us to stop using your personal data but you are waiting for us to confirm if we have legitimate grounds to use your personal data.
Please note that if you request us to restrict processing of your personal data, we may have to suspend the services we provide to you.
Right to portability: Where we have requested your permission to process your personal data or you have provided us with information for the purposes of entering into a contract with us, you have the right to receive the personal data you provided to us in a portable format. You may also request us to provide it directly to a third party, if technically feasible. We are not responsible for any such third party's use of your account information, which will be governed by their agreement with you and any privacy statement they provided to you.

If we ask for your consent to use your personal data, you can withdraw your consent at any time. Please note that in case of a withdrawal of your consent you may no longer be able to use several functionalities of our Website and our services.

Please note that some requests to delete certain personal data will require the deletion of your account as a Member as the provision of Member accounts is inextricably linked to the use of certain personal data (e.g. your email address). Also note that it is possible that we require additional information from you in order to verify your authorization to make the request and to honor your request.

To exercise any of your rights, or if you have any other questions about our use of your personal data, please contact us electronically by sending us an email at help@gasape.com.

We endeavor to address all your requests promptly.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2022-11-15

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at help@gasape.com.